.page-faq {
  --faq-index-w: 264px;
  --faq-notch: 22px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding-block: calc(var(--header-h) + 28px) 46px;
  background: linear-gradient(180deg, var(--c-white) 0%, var(--c-mist) 100%);
  border-bottom: 1px solid var(--line-light);
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  top: 20px;
  right: -100px;
  width: 320px;
  height: 320px;
  background: repeating-linear-gradient(135deg, rgba(124, 194, 66, .2) 0 2px, transparent 2px 14px);
  pointer-events: none;
}

.page-faq .faq-hero .container {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero-grid {
  display: grid;
  gap: 30px;
  margin-block-start: 22px;
}

.page-faq .faq-hero h1 {
  margin: 12px 0 16px;
  font-size: clamp(30px, 5vw, 54px);
  font-weight: 900;
  line-height: 1.14;
  letter-spacing: -.01em;
  color: var(--c-seed);
}

.page-faq .faq-hero .lead {
  max-width: 60ch;
  font-size: 17px;
  line-height: 1.85;
  color: var(--c-ink-soft);
}

.page-faq .faq-hero-facts {
  list-style: none;
  display: flex;
  flex-wrap: wrap;
  gap: 10px 26px;
  margin: 26px 0 0;
  padding: 0;
}

.page-faq .faq-hero-facts li {
  display: inline-flex;
  align-items: baseline;
  gap: 7px;
  font-size: 14px;
  color: var(--c-ink-soft);
  white-space: nowrap;
}

.page-faq .faq-hero-facts .mono {
  font-size: 15px;
  font-weight: 700;
  color: var(--c-court);
  letter-spacing: .02em;
}

/* 首屏右侧面板 */
.page-faq .faq-hero-side {
  padding: 26px 22px 28px;
  background: linear-gradient(150deg, var(--c-night) 0%, var(--c-seed) 100%);
  color: var(--c-white);
  clip-path: polygon(0 0, calc(100% - 28px) 0, 100% 28px, 100% 100%, 0 100%);
}

.page-faq .faq-side-title {
  margin: 0 0 18px;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .1em;
  color: var(--c-kiwi);
}

.page-faq .faq-side-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 16px;
}

.page-faq .faq-side-list li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  padding-block-start: 15px;
  border-top: 1px solid var(--line-dark);
}

.page-faq .faq-side-list li:first-child {
  border-top: 0;
  padding-block-start: 0;
}

.page-faq .faq-side-list .mono {
  font-size: 13px;
  font-weight: 700;
  color: var(--c-court);
  padding-block-start: 2px;
}

.page-faq .faq-side-item strong {
  display: block;
  margin-block-end: 5px;
  font-size: 15px;
  color: var(--c-white);
}

.page-faq .faq-side-item p {
  margin: 0;
  font-size: 13px;
  line-height: 1.72;
  color: rgba(255, 255, 255, .7);
}

/* ---------- 主体两栏 ---------- */
.page-faq .faq-body {
  padding-block: 44px 68px;
  background: var(--c-white);
}

.page-faq .faq-layout {
  display: grid;
  gap: 30px;
}

/* 分类索引 */
.page-faq .faq-index {
  min-width: 0;
}

.page-faq .faq-index-title {
  margin: 0 0 12px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .12em;
  color: var(--c-grey);
}

.page-faq .faq-index-list {
  list-style: none;
  margin: 0;
  padding: 0 0 6px;
  display: flex;
  gap: 8px;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-index-list li {
  flex: 0 0 auto;
}

.page-faq .faq-index-list a {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  padding: 10px 15px;
  border: 1px solid var(--line-light);
  background: var(--c-mist);
  color: var(--c-seed);
  font-size: 14px;
  text-decoration: none;
  white-space: nowrap;
  transition: background-color .16s var(--ease), color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .faq-index-list a .mono {
  font-size: 12px;
  color: var(--c-grey);
  font-weight: 700;
}

.page-faq .faq-index-list a:hover,
.page-faq .faq-index-list a:focus-visible {
  background: var(--c-seed);
  border-color: var(--c-seed);
  color: var(--c-white);
}

.page-faq .faq-index-list a:hover .mono,
.page-faq .faq-index-list a:focus-visible .mono {
  color: var(--c-kiwi);
}

.page-faq .faq-index-note {
  margin: 18px 0 0;
  padding-inline-start: 12px;
  border-inline-start: 2px solid var(--c-kiwi);
  font-size: 13px;
  line-height: 1.72;
  color: var(--c-grey);
}

/* ---------- 分类区块 ---------- */
.page-faq .faq-content {
  display: grid;
  gap: 44px;
  min-width: 0;
}

.page-faq .faq-cat {
  scroll-margin-top: calc(var(--header-h) + 22px);
  min-width: 0;
}

.page-faq .faq-cat-head {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 14px;
  align-items: start;
  padding-bottom: 18px;
  border-bottom: 2px solid var(--c-seed);
}

.page-faq .faq-cat-num {
  margin: 0;
  font-size: 26px;
  font-weight: 700;
  line-height: 1;
  color: var(--c-kiwi);
  padding-block-start: 5px;
}

.page-faq .faq-cat-head h2 {
  margin: 0 0 7px;
  font-size: clamp(22px, 3.2vw, 30px);
  font-weight: 900;
  line-height: 1.2;
  color: var(--c-seed);
}

.page-faq .faq-cat-head p {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--c-ink-soft);
}

/* 三步速查 */
.page-faq .quickcheck {
  position: relative;
  margin-block: 22px 18px;
  padding: 20px 20px 22px;
  background: var(--c-leaf);
  clip-path: polygon(0 0, calc(100% - var(--faq-notch)) 0, 100% var(--faq-notch), 100% 100%, 0 100%);
}

.page-faq .quickcheck-label {
  display: flex;
  align-items: center;
  gap: 12px;
  margin: 0 0 15px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .1em;
  color: var(--c-leaf-deep);
}

.page-faq .quickcheck-label::after {
  content: "";
  flex: 1 1 auto;
  height: 1px;
  background: repeating-linear-gradient(90deg, rgba(63, 122, 30, .45) 0 5px, transparent 5px 10px);
}

.page-faq .quickcheck-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .quickcheck-list li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 12px;
  align-items: start;
}

.page-faq .qc-num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 24px;
  height: 24px;
  background: var(--c-leaf-deep);
  color: var(--c-white);
  font-size: 12px;
  font-weight: 700;
}

.page-faq .qc-text {
  padding-block-start: 2px;
  font-size: 15px;
  line-height: 1.62;
  color: var(--c-seed);
}

/* 折叠问答 */
.page-faq .qa-list {
  display: grid;
  gap: 10px;
  margin-block-end: 26px;
}

.page-faq .qa {
  border: 1px solid var(--line-light);
  border-left: 3px solid rgba(16, 22, 15, .1);
  background: var(--c-white);
  transition: border-color .18s var(--ease), background-color .18s var(--ease);
}

.page-faq .qa[open] {
  border-left-color: var(--c-court);
  background: var(--c-white);
}

.page-faq .qa > summary {
  list-style: none;
  cursor: pointer;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 14px;
  align-items: start;
  padding: 16px 18px;
}

.page-faq .qa > summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa > summary:focus-visible {
  outline: 2px solid var(--c-kiwi);
  outline-offset: -2px;
}

.page-faq .qa-idx {
  font-size: 13px;
  font-weight: 700;
  letter-spacing: .02em;
  color: var(--c-grey);
  padding-block-start: 3px;
  transition: color .18s var(--ease);
}

.page-faq .qa[open] .qa-idx {
  color: var(--c-court);
}

.page-faq .qa-q {
  font-size: 16px;
  font-weight: 700;
  line-height: 1.62;
  color: var(--c-seed);
}

.page-faq .qa-toggle {
  position: relative;
  width: 16px;
  height: 16px;
  margin-block-start: 5px;
}

.page-faq .qa-toggle::before,
.page-faq .qa-toggle::after {
  content: "";
  position: absolute;
  top: 50%;
  left: 0;
  width: 100%;
  height: 2px;
  background: var(--c-grey);
  transform: translateY(-50%);
  transition: transform .2s var(--ease), background-color .2s var(--ease);
}

.page-faq .qa-toggle::after {
  transform: translateY(-50%) rotate(90deg);
}

.page-faq .qa[open] .qa-toggle::before,
.page-faq .qa[open] .qa-toggle::after {
  background: var(--c-court);
}

.page-faq .qa[open] .qa-toggle::after {
  transform: translateY(-50%) rotate(0deg);
}

.page-faq .qa-body {
  padding: 14px 18px 18px;
  border-top: 1px solid var(--line-light);
}

.page-faq .qa-body p {
  margin: 12px 0 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--c-ink-soft);
}

.page-faq .qa-body p:first-child {
  margin-block-start: 0;
}

.page-faq .qa-body a {
  color: var(--c-leaf-deep);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .qa-body a:hover {
  color: var(--c-seed);
}

.page-faq .qa-body .qa-why {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  padding: 11px 14px;
  margin-block-start: 14px;
  background: var(--c-mist);
  border-inline-start: 2px solid var(--c-timer);
  font-size: 14px;
  line-height: 1.75;
}

.page-faq .qa-why-label {
  font-size: 12px;
  font-weight: 700;
  letter-spacing: .06em;
  color: var(--c-timer);
  padding-block-start: 2px;
}

/* 图注与配图 */
.page-faq .faq-figure {
  margin: 4px 0 0;
}

.page-faq .faq-figure img,
.page-faq .faq-escalate-figure img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.page-faq .faq-figure .media-caption,
.page-faq .faq-escalate-figure .media-caption {
  margin-block-start: 10px;
  font-size: 13px;
  line-height: 1.7;
  color: var(--c-grey);
}

/* ---------- 仍然解决不了 ---------- */
.page-faq .faq-escalate {
  position: relative;
  overflow: hidden;
  padding-block: 56px 64px;
  background: linear-gradient(150deg, var(--c-night) 0%, var(--c-seed) 100%);
  color: var(--c-white);
}

.page-faq .faq-escalate::before {
  content: "";
  position: absolute;
  inset: 0;
  background: repeating-linear-gradient(115deg, rgba(124, 194, 66, .06) 0 2px, transparent 2px 18px);
  pointer-events: none;
}

.page-faq .faq-escalate .container {
  position: relative;
  z-index: 1;
}

.page-faq .faq-escalate-grid {
  display: grid;
  gap: 34px;
}

.page-faq .faq-escalate h2 {
  margin: 0 0 16px;
  font-size: clamp(24px, 3.6vw, 38px);
  font-weight: 900;
  line-height: 1.2;
  color: var(--c-white);
}

.page-faq .faq-escalate-lead {
  margin: 0;
  max-width: 46ch;
  font-size: 16px;
  line-height: 1.8;
  color: rgba(255, 255, 255, .74);
}

.page-faq .escalate-list {
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
  display: grid;
  gap: 12px;
}

.page-faq .escalate-list li {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  font-size: 15px;
  line-height: 1.72;
  color: rgba(255, 255, 255, .84);
}

.page-faq .escalate-list .mono {
  font-size: 13px;
  font-weight: 700;
  color: var(--c-kiwi);
  padding-block-start: 3px;
}

.page-faq .escalate-contact {
  margin-block-start: 30px;
  padding-block-start: 24px;
  border-top: 1px solid var(--line-dark);
  display: grid;
  gap: 14px;
}

.page-faq .escalate-line {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px 14px;
  font-size: 14px;
  line-height: 1.7;
  color: rgba(255, 255, 255, .72);
}

.page-faq .escalate-line > span:first-child {
  min-width: 4em;
  color: rgba(255, 255, 255, .5);
  font-size: 13px;
}

.page-faq .escalate-line .mono {
  font-size: 15px;
  letter-spacing: .02em;
  color: var(--c-white);
  word-break: break-all;
}

.page-faq .faq-copy {
  appearance: none;
  border: 1px solid rgba(255, 255, 255, .3);
  background: transparent;
  color: var(--c-kiwi);
  font: inherit;
  font-size: 12px;
  padding: 5px 11px;
  cursor: pointer;
  transition: background-color .16s var(--ease), color .16s var(--ease), border-color .16s var(--ease);
}

.page-faq .faq-copy:hover,
.page-faq .faq-copy:focus-visible,
.page-faq .faq-copy[data-copied] {
  background: var(--c-kiwi);
  border-color: var(--c-kiwi);
  color: var(--c-seed);
}

.page-faq .faq-copy:focus-visible {
  outline: 2px solid var(--c-white);
  outline-offset: 2px;
}

.page-faq .escalate-more {
  margin: 6px 0 0;
  font-size: 14px;
  line-height: 1.78;
  color: rgba(255, 255, 255, .68);
}

.page-faq .escalate-more a {
  color: var(--c-kiwi);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .escalate-more a:hover {
  color: var(--c-white);
}

.page-faq .faq-escalate-figure {
  margin: 0;
}

.page-faq .faq-escalate-figure .media-frame {
  outline: 1px solid rgba(255, 255, 255, .16);
  outline-offset: -1px;
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-hero {
    padding-block: calc(var(--header-h) + 40px) 58px;
  }

  .page-faq .quickcheck {
    padding: 22px 24px 24px;
  }

  .page-faq .qa > summary {
    padding: 18px 22px;
  }

  .page-faq .qa-body {
    padding: 16px 22px 22px;
  }

  .page-faq .faq-escalate {
    padding-block: 68px 76px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-escalate-grid {
    grid-template-columns: minmax(0, 1.25fr) minmax(0, .75fr);
    gap: 56px;
    align-items: center;
  }
}

@media (min-width: 1024px) {
  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 7fr) minmax(0, 5fr);
    gap: 56px;
    align-items: start;
    margin-block-start: 34px;
  }

  .page-faq .faq-layout {
    grid-template-columns: var(--faq-index-w) minmax(0, 1fr);
    gap: 56px;
    align-items: start;
  }

  .page-faq .faq-index {
    position: sticky;
    top: calc(var(--header-h) + 26px);
  }

  .page-faq .faq-index-list {
    flex-direction: column;
    gap: 6px;
    overflow: visible;
    padding-bottom: 0;
  }

  .page-faq .faq-index-list li {
    flex: 0 1 auto;
  }

  .page-faq .faq-index-list a {
    width: 100%;
    justify-content: flex-start;
    white-space: normal;
    padding: 9px 12px;
    background: transparent;
    border-color: transparent;
    border-left: 2px solid var(--line-light);
  }

  .page-faq .faq-content {
    gap: 56px;
  }
}

@media (min-width: 1280px) {
  .page-faq {
    --faq-index-w: 292px;
  }
}

@media (max-width: 560px) {
  .page-faq {
    --faq-notch: 14px;
  }

  .page-faq .faq-hero-side {
    padding: 22px 18px 24px;
    clip-path: polygon(0 0, calc(100% - 20px) 0, 100% 20px, 100% 100%, 0 100%);
  }

  .page-faq .faq-cat-head {
    gap: 10px;
  }

  .page-faq .faq-cat-num {
    font-size: 21px;
  }

  .page-faq .qa > summary {
    padding: 14px 14px;
    gap: 10px;
  }

  .page-faq .qa-body {
    padding: 13px 14px 16px;
  }

  .page-faq .qa-q {
    font-size: 15px;
  }

  .page-faq .escalate-contact {
    gap: 12px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .qa,
  .page-faq .qa-toggle::before,
  .page-faq .qa-toggle::after,
  .page-faq .qa-idx,
  .page-faq .faq-index-list a,
  .page-faq .faq-copy {
    transition-duration: .01ms;
  }
}